Well, I was going to make an entry yesterday but decided to cruise u-tube, other blogs, items to make this blog a bit interesting...something that individuals may wish to read. I was surfin' the net when I received a pop up indicating my computer is infected. Can hear you all now, 'what a fool, I've got swamp land and a bridge to no where to sale to y'a if their that gullible' but the software resembled Vista's MS defender, red instead of green wall. It kept popping up continually w/ ever increasing infections: trojan horses, viruses hell the f@#$g kitchen sink. They had customer support contact w/ IM to assist me, so polite. Deb the REP, provided me a link and in my state of panic I almost clicked it, almost. (psst: fuck the folks who created & spread smart virus eliminator, hope the FBI catches your asses..DIRTY BASTARDS!!) Their pop-up kept requesting a credit card number & blocked me from specific features of internet explorer on my toolbar, my e-mail acc't, mcafee icon, an selective disconnect from the internet. I'm a cheap so-so, so providing my credit card finally raised a red flag.
Instead I contacted the USELESS, disinterested folks @ McAfee for assistance. To my chagrin, they never heard of the supposed virus, Smart virus eliminator, just stated you have a virus, another web-page link, just follow the instructions. Maybe if phone support was aware of the content of the page they provide a link to, they actually would be providing support, doing their job, not just verifying paid subscriptions. Went to the link, the page clearly stated don't download any of their online tools w/out guidance from their technical support, it may permanently damage the computer. How could they guide me if they hadn't heard of the virus and w/out doing, wanting to know the issue how could they guide the customer to the proper solution. But just like the scam artists, prominently on the mcafee site, $89.95 to scrub your hard drive while you monitor the process. Wow-wee, great way to blow ~ 90 bucks, no one needs that money anyway...
Skipped away from their assess too.
Meanwhile, all this time, F@%&g pop-ups appearing and I'm into hour two.
At this point, the panic was at least subsiding, which probably lead me to the MS site.
Now from my previous experiences w/my 1st computer and past issues which ultimately were frequently fruitless. 1st computer was purchased in the summer of 2002 and most of these failures were early on...but in the successive years the MS site was poorly organized...TO THEIR CREDIT this problem has changed substantially
Briefly reading the bulletins under the security section, located some answers; for the remainder of the night I sometimes had two programs running simultaneously, downloaded, system restored to several days back. Once the computer restarted, the malware disappeared , scanned two more times and updated more security programs from MS & mcassfee.
Ultimately, I feel confident that I removed this malware from my computer...no thanx to my security software, mcassfee. It did consume the night and I was a zombie all day long. The time and effort was worth it.
Just be careful of the programs you download, because I think I picked this up looking up the 'Golden Ratio'. I tried to download the mask when I fell into this seemingly pitless hole. Doesn't pay to be vain.
Instead I contacted the USELESS, disinterested folks @ McAfee for assistance. To my chagrin, they never heard of the supposed virus, Smart virus eliminator, just stated you have a virus, another web-page link, just follow the instructions. Maybe if phone support was aware of the content of the page they provide a link to, they actually would be providing support, doing their job, not just verifying paid subscriptions. Went to the link, the page clearly stated don't download any of their online tools w/out guidance from their technical support, it may permanently damage the computer. How could they guide me if they hadn't heard of the virus and w/out doing, wanting to know the issue how could they guide the customer to the proper solution. But just like the scam artists, prominently on the mcafee site, $89.95 to scrub your hard drive while you monitor the process. Wow-wee, great way to blow ~ 90 bucks, no one needs that money anyway...
Skipped away from their assess too.
Meanwhile, all this time, F@%&g pop-ups appearing and I'm into hour two.
At this point, the panic was at least subsiding, which probably lead me to the MS site.
Now from my previous experiences w/my 1st computer and past issues which ultimately were frequently fruitless. 1st computer was purchased in the summer of 2002 and most of these failures were early on...but in the successive years the MS site was poorly organized...TO THEIR CREDIT this problem has changed substantially
Briefly reading the bulletins under the security section, located some answers; for the remainder of the night I sometimes had two programs running simultaneously, downloaded, system restored to several days back. Once the computer restarted, the malware disappeared , scanned two more times and updated more security programs from MS & mcassfee.
Ultimately, I feel confident that I removed this malware from my computer...no thanx to my security software, mcassfee. It did consume the night and I was a zombie all day long. The time and effort was worth it.
Just be careful of the programs you download, because I think I picked this up looking up the 'Golden Ratio'. I tried to download the mask when I fell into this seemingly pitless hole. Doesn't pay to be vain.
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